Privacy Policy

At Car Service Dubai, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, submit an enquiry or use our automotive repair, maintenance and roadside assistance services in Dubai and Sharjah, UAE.

Information We Collect

We may collect personal information such as your name, email address, phone number, vehicle details, service location and any additional information you provide through our website, contact forms, phone calls, email or WhatsApp. We may also collect technical information such as your IP address, browser type and website usage data through cookies or analytics tools where enabled.

How We Use Your Information

We use the information you provide to respond to enquiries, prepare service quotations, confirm appointments, arrange vehicle inspections, provide automotive services and communicate important updates. Your information may also be used to improve our website, customer support and overall service experience.

Contact Forms & Service Enquiries

When you submit a contact form or request a quotation, we use the details provided to contact you regarding your enquiry. This may include communication through phone, email or WhatsApp. We do not use your information for unrelated marketing without an appropriate legal basis or consent where required.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and enhance user experience. If analytics or advertising tools are enabled, they may collect certain technical and usage information. You can manage cookies through your browser settings or available website consent controls.

Information Sharing

We do not sell your personal information. We may share necessary information with authorised technicians, service providers, vehicle recovery partners, payment processors or technology providers when required to deliver our services. Information may also be disclosed where required by applicable law or competent authorities.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, maintain relevant business records, resolve disputes and meet applicable legal obligations. Information that is no longer required will be deleted or anonymised where appropriate.

Your Privacy Rights

Subject to applicable UAE data protection laws, you may have rights to request access to your personal information, correct inaccurate details, request deletion or restrict certain processing activities. To submit a privacy-related request, please contact us using the email address provided below.

Third-Party Websites & Services

Our website may contain links to third-party websites or communication platforms, including WhatsApp and social media services. These platforms operate under their own privacy policies, and we encourage visitors to review them before sharing personal information.

Children’s Privacy

Our automotive services are not specifically directed towards children. We do not knowingly collect personal information from children without an appropriate legal basis or necessary parental authorisation.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website functionality or applicable legal requirements. Any updates will be published on this page with a revised date.

Contact Information

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the following details.

Business Name: Car Service Dubai
Email: [email protected]
Website: www.carservicedubai.ae
Service Areas: Dubai & Sharjah, United Arab Emirates

Last Updated: 14 October 2026