Terms & Conditions

Welcome to Car Service Dubai. We are committed to providing reliable and professional automotive repair, maintenance and roadside assistance services across Dubai and Sharjah, UAE. By accessing our website, requesting a quotation or booking our services, you agree to the following Terms & Conditions, subject to applicable UAE laws.

Our Services

Car Service Dubai offers a wide range of automotive solutions, including mechanical and electrical repairs, car AC servicing, vehicle diagnostics, brake and suspension repairs, battery replacement, tyre services, key and ECU programming, denting and painting, car detailing, on-site repairs, vehicle recovery, and pickup and delivery services. All services are subject to availability, vehicle condition and location.

Bookings & Service Appointments

Customers can book our services through the website, phone, email or WhatsApp. All appointments are subject to confirmation and technician availability. We request customers to provide accurate vehicle details and contact information to ensure a smooth service experience. Appointment timings may vary due to traffic, technical requirements or unforeseen circumstances.

Pricing, Payments & Repairs

We aim to provide transparent quotations based on the vehicle’s condition, required labour and spare parts. Some repairs may require an initial inspection or diagnostic assessment before the final cost can be confirmed. Any additional chargeable work will be discussed with the customer before proceeding. Advance payments may be required for special-order parts, and applicable taxes will be charged in accordance with UAE regulations.

Quality Parts & Service Warranty

We aim to use suitable equipment and quality replacement parts, including genuine, OEM or compatible aftermarket components, depending on availability and customer preference. Any applicable warranty on parts or repair work will be communicated through the invoice or service documentation. Warranty conditions remain subject to applicable UAE consumer protection laws.

On-Site Services & Vehicle Recovery

Our workshop and on-site automotive services are designed to offer greater convenience to customers across Dubai and Sharjah. Mobile repairs, roadside assistance, vehicle recovery, and pickup and delivery services depend on location, vehicle accessibility, safety conditions and service availability. Additional transportation or specialised recovery charges, where applicable, will be communicated in advance.

Cancellations, Refunds & Customer Responsibilities

Customers are encouraged to inform us as early as possible about booking cancellations or changes. Any applicable cancellation charges and refunds will be handled according to the agreed service terms and UAE consumer protection requirements. Customers are responsible for providing accurate vehicle information, approving repair work and paying agreed charges. We are not responsible for pre-existing defects or unrelated failures not caused by our services, subject to applicable law.

Privacy, Website Information & Legal Terms

We respect customer privacy and handle personal information in accordance with our Privacy Policy and applicable UAE data protection laws. Website content, service details and pricing may be updated when necessary, and images may be illustrative. Original website materials are protected by applicable intellectual property laws, while third-party vehicle trademarks belong to their respective owners. These Terms & Conditions are governed by applicable UAE laws, without limiting mandatory consumer rights.

Contact Information

For any questions regarding our services, bookings or Terms & Conditions, please contact Car Service Dubai at [email protected] or visit www.carservicedubai.ae. We provide automotive services across Dubai and Sharjah, United Arab Emirates.

Last Updated: 14 October 2026